Reception Team

Reception Management 

Reception Manager - Lewis Wicks 

Lewis Wicks is our Reception Manager and is responsible for the day-to-day running of the reception offices and manages our reception team. He also is responsible for implementing change to better reception processes, clinical coding, recall management, stock control, supporting the Practice Manager and other additional admin duties. 

Receptionists

• Emma Lively 
• Charlotte Turnbull
• Tamzyn Jennison
• Anne Coulson
• Kiesha Thompson
• Jill Smith
• Michelle Whatmore
• Jill Adam
• Nina Philbrick
• Alivia Short
• Amy Spencer 
• Izzy Walsh 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services, results and they are trained to navigate you to the most appropriate clinical member of staff or service that you require. They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, data entry, patient registrations and other admin duties. Receptionists require access to your medical records in order to do their jobs.

We also have Reception Assistants who are responsible for the organisation of patients records to ensure medical data is clear for the clinical team. 

• Fiona Walsh 

They, like all members of our staff within the practice, are bound by the same rules of confidentiality and have a legal duty to protect your information and privacy.